Shipping Policy
Effective Date: 10/18/2023
Thank you for choosing Maureen Burr Art for your art needs. We want to ensure that your artwork arrives in perfect condition and in a timely manner. This Shipping Policy outlines our procedures and guidelines for shipping artwork to our valued customers.
1. Processing Time:
Artwork typically ships within [X] business days of receiving your order, unless otherwise stated on the product page.
2. Packaging:
Every painting is professionally packaged to protect it during transit.
We use high-quality materials such as bubble wrap, protective corners, and sturdy boxes to ensure your artwork arrives in perfect condition.
3. Shipping Methods:
We offer a range of shipping options, including standard and expedited services.
Our primary shipping carriers are [e.g., UPS, FedEx, USPS], but we may use other reputable carriers for international or special orders.
4. Shipping Costs:
Shipping costs vary based on the size, weight, and destination of the artwork.
You can view the shipping cost during the checkout process.
5. Domestic Shipping:
Artwork shipped within the [Country] will usually arrive within [X] business days after shipment.
6. International Shipping:
For international orders, please allow additional time for customs clearance and delivery.
Shipping times may vary depending on the destination and local customs regulations.
7. Shipping Notifications:
Once your artwork ships, we will provide you with a shipping confirmation email or notification, which includes a tracking number.
8. Tracking Your Shipment:
You can track the progress of your shipment by using the provided tracking number on the carrier's website.
9. Delivery Issues:
In the rare event that your artwork is damaged during transit, please contact us immediately.
We will work to resolve the issue promptly, either by providing a replacement or issuing a refund, as per our Return and Refund Policy.
10. Shipping Restrictions:
Some artwork may be subject to shipping restrictions due to size, weight, or destination. Please review product-specific information for any such limitations.
11. Order Status:
You can check the status of your order by logging into your account on our website.
12. Contact Information:
For any questions or concerns about your shipment, please contact our customer support team at [Customer Support Email] or [Customer Support Phone Number].
13. Changes to This Policy:
We reserve the right to update and modify our Shipping Policy at any time. Any changes will be posted on our website, and the updated policy will apply to all orders placed after the Effective Date.
We appreciate your trust in [Your Small Painting Art Business], and we are committed to delivering your artwork safely and efficiently. If you have any questions or need further assistance, please don't hesitate to reach out to us.
Thank you for supporting our art business.